User Research & Information Architecture

At OmniStudio we believe that effective user experience design is about helping users find information and accomplish tasks without having to think too hard . Maintaining good user experience means constantly monitoring, evaluating, and making improvements.

At Omni, we align your goals and objectives with the user’s needs. By listening to and observing both stakeholders and users, we identify the best way to meet your organization’s goals while ensuring your visitor’s experiences will be worthwhile.  We use several methods as part of our user research process, including expert usability reviews, competitor analysis, online surveys, user & stakeholder interviews.

Our information architecture solutions ensure smart site organization, sound structure, consistent labeling, intuitive display of content and practical functionality to support the needs of the system’s users.  Our information architects design the interactive experience with the user in the forefront of each engagement.